Thank you for giving us the opportunity to serve you. We are confident that you will be happy with your purchase. Our goal is to provide excellent service so that you will have no reservations about referring others to us. If for any reason you are not completely satisfied please do not hesitate to contact us at y-coach@y-coach.com and let us know your concerns.

Y-coach.com Guarantee
If you are not satisfied with a product for any reason, you may return it for a full refund if returned within 30 days of shipment.

Merchandise purchased with a credit card will be credited to the card used for that transaction. We will refund shipping charges on incorrectly shipped merchandise. We encourage you to insure any returned merchandise, as we cannot be held responsible for lost packages.

Shipping Policy
We never charge additional for standard shipping and handling. If you need to expedite your order please contact us at 1-866-436-8374

Order Cancelation
If you need to cancel or change your order for any reason please call us at 1-866-436-8374 as soon as possible. Note: Most Orders are completed and shipped with 24 hours.

Security
When you make a purchase online from y-coach, the information about your transaction is protected by one of the most widely used and trusted security systems on the Internet.

Y-coach's security system is the same one used by many of the most successful Internet brands. The technology used to encrypt your transaction assures you of the utmost security on the Web.

Copyrights
All the information on Y-Coach.com, including text, artwork, logos, and graphics design are valuable commercial assets and intellectual property of Y-Coach.com. No permission is granted to reproduce or retransmit without the express written permission of Y-Coach.com.

Privacy Policy
Y-coach.com is committed to safeguarding your privacy online. As you navigate our site, y-coach.com and it's affiliates may be collecting or tracking personal information, either by asking you to tell us about yourself (for example, when you input your name, address and email address during registration for the coaching forum), or by using data-tracking software that tells us what parts of the site have been of interest to you. Y-coach.com does not distribute or sell information of any kind about its visitors.

Y Policies/Guarantee

• We never charge additional for standard shipping and handling. Priority shipping is available for an additional $10.50. If you need to expedite your order overnight, please contact us at 210.289.6553 for pricing.
• If you need to cancel or change your order for any reason please call us at 210.289.6553 as soon as possible. Note: Most Orders are completed and shipped within 2-3 days.
• Prefer not to order on the web? Fax your order to 210-800.9932 or call us at 210.289.6553.
• Still have questions? Call us at 210.289.6553. Customer Service Hours: Monday through Friday, 8:00am - 6:00pm CST.